Ring Size Exchange
How to Return Your Ring For Exchange
Ring size exchange is $39.95 each time ($21.95 if you purchased the lifetime warranty).
Send your ring to the address below for exchange. Include a note with name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number) so it won't break through. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see shipping time frame.
Putting it in the ring box and little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
PO Box 901809
Sandy UT 84090-1809
Please Include a note with:
- email (so we can send tracking info)
- If you have a copy of your order, all that would already be on it.
Note: VitaSteel is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.