Add a Lifetime Warranty!
Remember Tungsten is so hard that it cannot be re-sized, but Tungsten is not indestructible. With the added Life-Time Warranty, if your ring gets ruined for any reason (damaged, scratched, faded, or even breakage) we will replace your ring for life, all you pay is a $29.95 processing fee per ring claim.
Also, includes discounted size exchange! With the life-time warranty, you pay $21.95 processing per ring exchange (1st 60 days with the lifetime warranty there is no charge for exchanges). (customer responsible to send their ring to be processed). Outside the US add an extra $9.95 per exchange. If you have a lost or stolen ring all you pay with the Lifetime Warranty is $49.95. The Lifetime Warranty is $99.95 on sale for $49.95
How to Return Your Ring For Exchange
We include one (1) exchange with your ring purchase within the first 60 days, after that, it's $39.95 each time ($21.95 if you purchased the lifetime warranty).
Complete the above payment link first if past 60 days. Then continue with the section below.
Send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with a tracking number) so it won't break through. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.
Putting it in the ring box and the little bag it came in is the best way. If you no longer have the little bag, wrap the ring in tissue before placing it in the little box or inside a baggie if you no longer have the box. This protect's the ring in the mail.
Send USPS, not UPS. UPS cannot deliver to a PO Box.
PO Box 882
Brigham City UT 84302
Please Include a note with:
- email (so we can send tracking info)
- If you have a copy of your order, all that would already be on it.
Note: VitaSteel is not responsible for any rings lost in the mail system, so get a tracking number so you can make a claim if this happens.
All Rings come with a 60 day size exchange (customer responsible to send their ring back to us).
After 60 days, $39.95 per exchange.
Show sales have a 3 day cancellation policy.
Internet Sales (Purchased on website) have a 15 day (from day received) return for refund policy, less the $19.95 shipping and handling charge in the original order.
Special orders are non-cancel-able and non-exchangeable.
Outside the USA we must use UPS, FedEx or DHL, so add $29.95 per exchange